Analyze

The Pollution Reporter app allows users to: (1) make a pollution report of something they see or sense, (2) search different polluters in Chemical Valley and access data on their emissions, (3) look up health symptoms and see what chemical pollutants might be linked to these symptoms, and (4) learn about specific chemical pollutants.

The workflows are meant to provide impacted individuals access to important information that can help them link health harms to specific polluters and chemicals from the nearby Chemical Valley. The reporting workflow also allows individuals to create reports, and thus their own data, on things they see or sense that might not be captured by industry monitoring systems. In this way, workflows both streamline access to important and relevant information while also enabling the capturing of experiential data.

The Pollution Reporter app includes data on: (1) polluters in Chemical Valley and a list of its chemical emissions, (2) health symptoms and the chemicals that are associated with that symptom, and (3) chemical pollutants that are emitted in Chemical Valley and the associated health impacts and polluters. Users are encouraged to search within these three categories and see the interconnectedness between polluters, chemical pollutants, and health symptoms. This helps users attach responsibility for health harms to chemicals and the corporations that make them. Users are also encouraged to submit their own data through a pollution report of something they see or sense. 

The Pollution Reporter App translates and connects government, industry-reported, and peer reviewed sources of data into accessible information about the known health effects of pollutants. The creators of the app recognized the limitations to government data in that it is (1) created by Industry, (2) disconnected from the health harms that pollution causes, (3) hard to get, (4) inaccurate, tending to underreport harms, (5) out-dated, (6) and usually organized one chemical at a time, not accounting for cumulative exposure of multiple chemicals. 

The key participation that the Pollution Reporter app supports is the ability for a user to report a pollution event, spill, or leak to the Ontario Ministry of Environment, making it easier for community members to report problems to the Spill Action Centre. The app assists in making the report, which is then sent through the users own email, and allows users to share on social media or keep a record of their reports.

This  reporting workflow is one of the main features of the app (one of four) and is located in the bottom navigation bar as the report icon (next to the polluters, chemicals, and health symptoms icons). 

The text doesn’t really go there because it seems to be taking CSR at face value - so it’s saying the corporation isn’t really doing CSR. Author isn’t arguing that CSR forecloses anything but that the corporation’s actions foreclose any “real” social responsibility.

They rename the things that people accuse them of, even as they acknowledge the accusation. They keep using the term “biosolids” instead of “hazardous waste” or “toxins”. They produced reports that denied each allegation. From their Our Environmental Values 2003 report: “In our opinion, the balance of evidence including testing and analysis by independent laboratories and the Indian government shows that the allegations against Coca Cola have not been substantiated.” They also tried to show progress against the accusations with their CSR initiatives - including reduction of water use ratio, rainwater harvesting, HIV AIDS projects - cooperating with USAID and UN. They also build up an image of corporate philanthropy with sponsoring sports, especially the Olympics and FIFA, and just branding by having their vending machines on college campuses. 

They tried to suppress a report that shows how toxic their waste is, and that it is useless as fertilizer (I did like the “extraordinary practice of distributing toxic wastes to the farmers as fertilizers” quote on 108). 

There’s no exploration of what corporate actors are thinking. Or really the villagers either. The corporation here is portrayed as willfully and knowingly destroying the lives and livelihoods of the marginalized people of India. The CSR reports are mostly empty and incorrect responses to the accusations coca cola faced, so they don’t really claim any help.

The corporation really denies its responsibility here… simply refusing to put on their labels the chemical makeup of their product. They do perform an extent of responsibility about the water usage, though they twist the words of the report commissioned by High Court of Kerala to make it seem like it’s really just the low rainfall that’s making a water shortage, and that the court endorses their continued use of the groundwater. The author says “independent study” in quotes - but doesn’t get into to what extent and the study was compromised. 

The article points out the differences in how Coca Cola behaves in the US and UK versus in India - the US products don’t contain pesticides and do comply to laws about levels of toxic materials in beverages. In the UK, complaints about the product led to recalls. In India they deny that the consumer has the right to know what poison chemicals are in the beverage even though Indian law does grant this right to consumers, even after the court has found there to be harmful and illegal levels of toxins in the beverages.

The corporation just doesn’t listen to the court demands that the state courts rule in India. The High Court of Rajasthan ruled that coca cola had to test the beverages and disclose on the labels the full composition, including chemicals that were found in the drink. Coca Cola just refused - they said it was not required by law, and didn’t even brand their action as CSR. Elsewhere they claimed that their levels complied with the law or were better. (Even though it was just not true in this case). “Not bound by law to make such a disclosure, and that if the water it uses does contain pesticides, the company could hardly be held responsible for it… ...Divulging information with regard to the presence or absence of DDT from its beverages was not relevant to the debate. It even went so far as to question the material relevance of such information imparted to the consumers, denying that the consumers had any right to an informed choice before selecting, buying, and consuming the products…. Refused to comply…” p114. They just complained this was part of trade war

Author says CSR rises alongside end of “golden age of capitalism” - and along with “accumulation by dispossession” (Harvey 2003). knowledge/discourse of CSR: corporation qualifies itself as a citizen to “live down the crises of legitimation/ confidence” p106.