The film portrays all the hard work, patience, and compassion emergency room staff possess when dealing with stressful situations. The film briefly touches on the diversion of ambulances when the ER becomes overcrowded.
The film provides direct footage of what goes on in the waiting room. It follows the triage nurse, several patients who come in through the waiting room, and several patients who come in from the ambulance. The film also has segments with doctors and social workers. This film does not present with scientific information but more of a real life account for the viewer to observe. The emotional appeal of the film is driven by the connection the viewer develops with some of the patients and ties to any personal experiences the viewer may have with emergency rooms.
The film did not really argue anything but did provide insigt as to how overworked public emergency rooms can get and provided insight into some of the issues patients face financially when deciding to go to the emergency room.
The film best addresses any audience that has an interest in the medical field or care of patients. The film does not target a specific audience or require any background knowledge to understand the concepts occuring.
The most compelling parts of this film come from the film occur when a the viewer learns directly about a specific patient and the struggles they are facing.