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Emergency responders are portrayed in the film as being understaffed and overwhelmed by the outbreak. They show hospitals having to turn patients away due to being overwhelmed. They also show how Liberians were frustrated with this lack of communication between doctors and the patients. Nurses started dying from the disease, forcing hospitals to close. Responders had to deal with the community's denial of the disease, the lack of education, the rapid spread, and the number of patients. 

I thought every aspect of the film served a purpose and helped shape the documentary.