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Actors reffered to:

Firefights:

                Thomas Von Essen was the city's fire commissioner.

                Battalion Chief Joseph Pfeifer was the first fire chief to begin operations on 9/11. He sent companies into the towers but found he was unable to properly communicate with them.

                Deputy Assistant Chief Albert J. Turi was one of the firefighters in the towers that day who was unable to send and receive communications.

                Assistant Chief Joseph Callan was in the north tower and ordered an evacuation order after felling the floor shifting. His order was largely unheard.

                Assistant Chief Donald J. Burns was at both the 1993 bombings as well as the 9/11 attacks on the towers. On 9/11 he died leading operations in tower 2.

                Mr. Modica, a firefighter, could not reach a friend who was a few floors above him with his radio equipment over any of the channels.

                Mr. Campagna, a Firefighter, remembers getting out just before his tower fell.

 

Police:

                Police Commissioner (at time of article’s writting) Kelly stated that there was no link between the various first response agencies on the day.

                Bernard B. Kerik was the police commissioner on the day of the attack. He claimed that he was unaware of any communication issues during the incident.

                Sergeant Moscola was a police officer.

Government:

                Rudolph W. Giuliani was the mayor of NYC.

                Richard J. Sheirer was the former director of the city's Office of Emergency Management and a fire dispatcher when speaking of the first responder’s communication equipment he said: “We're dinosaurs”.

                Naval War College helped do and self-examination of the fire department’s command and control after the disaster.

                James Ellson was a former deputy in the city's Office of Emergency Management

Civilians:

Ms. Frederick was a civilian who barely got clear of the towers in time. She credits a firefighter for saving her life saying: “He stayed there because there were more people behind us''.

David Rosensweig was the president of the fire alarm dispatchers' union.

Sharon Premoli was an executive vice president of Beast Financial Systems.

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The platforms provides online video sessions with healthcare professionals as well as quick assessments that can be taken anytime, anywhere as well as sensors that can be worn. These assessments are tracked (privately) and turned into graphical data that can be easily analyzed by both the patient and the provider.

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The author of this article is Sonja D. Schmid.  Sonja has degrees in science, technology and society (STS) as well as experience in organizational theory, disaster social issues, and studied risk in relation to different societies and cultures throughout the world.