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joerene.aviles

Emergency response is addressed in the "Post-Disaster: Preventing and Treating Mental Health Conditions" section, with the debriefing done by emergency responders referenced. However, critical incident stress debriefing hasn't shown to be effective in the recovery process or preventing mental health disorders. Psychological first aid (PFA) is suggested as a post-disaster intervention, but it seems like a duty for mental health care providers, not emergency responders. 

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joerene.aviles

The main point of the article is that private ambulance and fire department agencies have questionable policies and business practices that hurt not only patients but also their employees. It's supported with anecdotal evidence following several agencies that have filed for bankruptcy, going over incidents of lateness, understaffing, lack of supplies, and aggressive billing or lawsuits to get payments from patients.