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The ARC conducts research continuously to provide quality support in the context of CPR, disaster response, and blood collection. 

The policy establishes the World Trade Center Health Program within the Department of Health and Human Services. It provides “medical monitoring and treatment benefits to eligible emergency responders and recovery and cleanup workers… who responded to the September 11, 2001, terrorist attacks and… initial health evaluation, monitoring, and treatment benefits to residents and other building occupants and area workers in New York City who were directly impacted and adversely affected by such attacks”

The program also establishes measures to prevent Fraud and a Quality Assurance program was also implemented. This includes measures to assure adherence to protocol, appropriate referrals, prompt communication of results to patients, and any other elements the program administrator deems necessary, with consultation from other sources.

The film doesn't look much at the people's experience with MSF. There are no interviews of the patient's themsleves. The film touches on the local health officials' opinons, but not much on the actual patients'. It doesn't highlight their sturggles as much as I believe it should.