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The American Red Cross uses the gold-standard products for most of its research and service. For disaster response, the ARC utilizes the good-will of its volunteers to address needs such as shelter, food, and health services. On the local level, chapters of the ARC have disaster action teams that respond to smaller emergencies and provide transition services to the victims of such emergencies. They also have a larger wokforce of volunteers to pull from and use for support services.