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Emergency responders are the MSF members in this film, they have to continue serve millions of patients with the lack of medical supplies and the worse medical conditions over the place. They have to deal with the communication difficulties and the uncooperative patients with the lack of understanding to their own health. Furthermore, they have to make decision of which patient gets help and serve. As they concluded in the film with one of the discussion they had, there is no ideal environment (situation) to plan and perform an ideal operation (surgery) in such places (~49:00 – 51:00).

The data is visualized via a Dashboard for the Provider and Operational Analytics for the Organizations.

ž   Dashboard: Easily manage all of your patient communications with a concise dashboard for your provider profile, session scheduling and application settings. Also, view your patient’s profiles, session history and tracked progress.

ž   Operational Analytics: Cloud 9’s Personal Mental Health Record allows patients access from their mobile device that is always in reach. This creates exponentially more clinical data points to produce new recovery plans and accurate operational guidelines. Providers can then push adaptable, updated messages and reminders. Behavioral Health Provider & HR Optimization ensures high demand providers are accessed efficiently throughout care cycle, so “the right staff is with the right patient at the right time”. Managers easily leverage these new insights through Cloud 9’s Administrative Analytics.