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I found the most compelling part of the film a portion where an elderly man needing dialysis swears and screams at one of the doctors that he's sick and tired of having to wait for dialysis. He says how annoying it is to come to this hospital and expresses frustrations with having to get dialysis at this particular hospital. He is frustrated to such an extent that he even asks the doctor to remove the catheter and let him die, stating that eveyrone dies so he doesn't care anymore if it's sooner rather than later. He's tired of waiting.

The bibliography includes vast amounts of other papers, many of which governmental. The paper shows that a lot of background research was done, which is shown in the bibliography as well. The vastness of their references adds crediblity and authority to this paper. 

1. amount of articles about violence against humanitarian workers on Google Scholar (found >100)
2. violence against MSF staff in Somalia
3. Number of attacks on aid workers (https://aidworkersecurity.org/incidents/report/summary)

Research into historical case studies provided Knowles with the information to produce the research article. The only modern situation investigated was 9/11. Previous disasaters in history provided a basis with which to form the arguments about past disaster investigations and how they relate to the current ongoing investigations.